Nature's Extract has been supplying quality massage oils and professional wellness products to therapists, clinics, spas and individual customers across Australia for many years.
Whether you are looking for information about our water-dispersible massage oils, ordering and delivery, product ingredients or professional use, you'll find answers to some of our most frequently asked questions below.
If you can't find the information you're looking for, please contact our team and we'll be happy to assist.
Water-Dispersible Massage Oil FAQs
What is water-dispersible massage oil?
Water-dispersible massage oil is specially formulated to mix more readily with water, making towels, sheets and equipment easier to clean after treatment.
How does water-dispersible massage oil work?
Unlike traditional oils that resist water, water-dispersible formulations emulsify during washing, helping oil residues rinse away more effectively.
Does water-dispersible massage oil wash out of towels?
Yes. Water-dispersible massage oils are designed to wash out more easily than conventional oils, helping reduce residue build-up on towels and linen.
Is water-dispersible massage oil better for clinics?
Many clinics prefer water-dispersible massage oils because they can help reduce laundry costs, improve linen longevity and simplify cleaning routines.
How much can a clinic save on laundry costs?
Savings vary depending on treatment volume, laundry processes and linen usage. Many therapists find that water-dispersible oils help reduce detergent use, rewashing and premature towel replacement.
Does water-dispersible massage oil leave residue on linen?
When washed correctly, water-dispersible oils generally leave less residue than traditional massage oils.
Is water-dispersible massage oil suitable for remedial massage?
Yes. Water-dispersible massage oils can provide excellent glide and workability for remedial, sports, relaxation and therapeutic massage treatments.
Can water-dispersible massage oil be used in spas?
Yes. Water-dispersible massage oils are widely used in spas, wellness centres and professional treatment clinics.
Product & Ingredient FAQs
Are Nature's Extract massage oils made in Australia?
Yes. Nature's Extract products are manufactured in Australia using carefully selected ingredients and quality-controlled production processes.
What is the difference between water-dispersible and traditional massage oil?
Traditional massage oils remain oily and can be difficult to wash from towels and linen. Water-dispersible massage oils rinse away more easily during laundering, helping reduce residue build-up and potentially lowering laundry costs.
Do your massage oils stain towels and sheets?
All oils can leave marks if not washed promptly. Water-dispersible massage oils are designed to wash out more easily than conventional oils when laundered according to care instructions.
Are your massage oils suitable for professional therapists?
Yes. Many of our products are designed specifically for massage therapists, physiotherapists, day spas, beauty salons and wellness practitioners.
Are your massage oils suitable for sensitive skin?
Many customers with sensitive skin use our products successfully. However, as skin sensitivities vary, we recommend reviewing ingredients and conducting a patch test before use.
What ingredients are used in your massage oils?
Ingredients vary by product. Please refer to the individual product page for a complete ingredient listing.
Ordering & Delivery FAQs
Do you sell to both businesses and individuals?
Yes. Nature's Extract supplies both professional practitioners and retail customers.
How long does shipping take?
Delivery times vary depending on location and courier services. Orders are generally dispatched promptly from our Australian facility.
Do you offer bulk pricing?
Yes. Bulk purchasing options may be available for clinics, spas, therapists and other commercial customers.
Can I track my order?
Tracking information is provided when available by the selected shipping carrier.
What if my order arrives damaged?
Please contact us as soon as possible with your order details and photographs of the damage so we can assist.
Professional Therapist FAQs
Why do therapists choose water-dispersible massage oil?
Many therapists prefer water-dispersible oils because they provide excellent glide while helping reduce towel residue, laundry costs and linen replacement expenses.
Which massage oil is best for remedial massage?
The ideal choice depends on therapist preference, treatment style and client needs. Products offering longer workability and suitable glide are often preferred for remedial treatments.
Which massage oil is best for spa treatments?
Spa treatments often benefit from oils that provide a luxurious feel, extended glide and pleasant sensory experience.
Can your products be used with hot stone massage?
Please check individual product recommendations. Many professional massage oils can be used for hot stone and relaxation massage treatments.
Do you supply clinics, spas and training colleges?
Yes. Nature's Extract supplies a wide range of professional businesses throughout Australia.
Product Safety & Storage FAQs
Are your products tested on animals?
Please update this answer to reflect Nature's Extract's current policy.
Are your products vegan?
Please update this answer to reflect the specific product formulations and company policy.
How should massage oils be stored?
Store in a cool, dry place away from direct sunlight and extreme temperatures.
What is the shelf life of massage oil?
Shelf life varies by formulation. Refer to product packaging for specific guidance.
Can I recycle the packaging?
Please update this answer based on the packaging used for each product range.